Onex Bed Terms and Conditions

01 General Introduction

These Terms & Conditions constitute a legally binding agreement between Onex Bed and its users. Onex Bed By accessing the platform, opening an account, or using any of our services, you are deemed to have automatically accepted these terms.

Onex Bed is an online betting and casino platform operating under an international gaming license. Our core mission is to provide Bangladeshi users with a safe, transparent, and enjoyable gaming experience — and these Terms & Conditions are the foundation of that commitment.

These Terms & Conditions are written to ensure every Bangladeshi user can understand them with ease. If you need help with anything, our 24/7 customer support team is always available.

02 Account Register

To create an account on Onex Bed, you must meet the following requirements:

• Users must be at least 18 years of age.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each individual may hold only one account. Creating multiple accounts is strictly prohibited.
• Your account must be registered in your own name — creating an account under someone else's identity or using false information is not permitted.
• It is entirely the user's responsibility to keep their account password confidential.

KYC Verification

Onex Bed may request identity verification (KYC) at any time. Failure to provide the required documents may result in temporary account restrictions. The verification process exists solely to protect our users.

03 User Responsibilities

As an Onex Bed account holder, you have certain responsibilities that are mandatory:

• Keep your login credentials (email/mobile and password) strictly confidential.
• Your account must not be shared with or used by anyone else.
• If you notice any suspicious activity, please inform our support team immediately.
• Keep your account information up to date if anything changes, such as your phone number or email address.
• Use the platform in compliance with all applicable local laws.

You are fully responsible for all activity carried out through your account. Onex Bed will not be held liable for any losses resulting from unauthorized third-party access.

04 Deposits & Withdrawals

Deposit

Deposits on Onex Bed can be made easily via bKash, Nagad, and Rocket. Deposits are typically processed instantly. Minimum deposit limits may vary depending on the payment method.

• Only use payment methods registered in your own name.
• Deposits from third-party accounts are not accepted.
• Every transaction is secured with SSL encryption.

Withdraw

Withdrawal requests are typically processed within 15 minutes to 24 hours. KYC verification may be required before your first withdrawal.

• Withdrawals must be made using the same method used for the original deposit.
• Minimum and maximum withdrawal limits apply.
• Specific wagering requirements must be met before bonus funds can be withdrawn.
• In cases of suspicious transactions, Onex Bed reserves the right to hold withdrawals until verification is complete.

05 Bonuses & Promotions

Onex Bed regularly offers a variety of bonuses and promotional deals. Each offer comes with specific terms that must be followed:

• Welcome Bonus: Available to new members once only. Withdrawal is not permitted until the specified wagering requirements are met.
• Reload Bonus: Applicable conditionally on deposits of a specified amount.
• Cashback Offer: Applicable on net losses of a specified amount on a weekly or monthly basis.
• Free Bet: Valid on specific markets or events, and subject to a limited time period.

Any misuse of bonus offers or attempts to claim bonuses through multiple accounts will result in immediate account closure and forfeiture of all bonuses.

06 Betting Rules

The following rules apply when placing bets on Onex Bed:

• Once a bet is confirmed, it cannot be changed or cancelled unless Onex Bed offers the option to do so.
• The odds displayed at the time a bet is placed are final — even if odds change afterwards, the original odds will remain in effect.
• If an event is cancelled, all related bets will be automatically voided and stakes will be refunded.
• In live betting, any confirmed bet will remain valid even if the internet connection is lost.
• Onex Bed reserves the right to void any bet placed at incorrect odds caused by a system error.

Maximum Win Limit

There is a maximum win limit per bet or within a given time period. This limit varies by market and event. Please contact customer support for more details.

07 Prohibited Activities

The following activities are strictly prohibited on Onex Bed and will result in permanent account closure:

• Creating or operating multiple accounts.
• Misuse of bonus offers or bonus arbitrage.
• Involvement in match fixing or manipulation of any sporting event.
• Depositing funds from illegal or unethical sources (money laundering).
• Hacking the platform's software or exploiting any vulnerabilities.
• Harassing or defrauding other users.
• Operating an account using a false identity or providing misleading information.
• Placing bets using bots or automated software.

08 Account Closure & Suspension

Onex Bed reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• In cases of terms and conditions violations.
• In the event of a failed KYC verification.
• In cases of suspicious or unusual transactions.
• At the user's own request (self-exclusion).
• Extended periods of account inactivity.

Users may request account closure at any time. In such cases, any valid balance will be returned through the designated method.

09 Responsible Gaming

Onex Bed believes betting is a form of entertainment, not a source of income. With that in mind, we have introduced the following Responsible Gaming features:

• Betting Limits: Set your own daily, weekly, and monthly betting or deposit limits.
• Cooling-Off Period: You can take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: A permanent break option is available for periods ranging from 3 months to 5 years.
• Reality Check: Option to view session information at set intervals.

If you feel that gaming is having a negative impact on your life, please Responsible Gaming Page view it or contact our support team.

10 Data Protection

Onex Bed takes the protection of your personal information extremely seriously. To learn more about how we collect, store, and use your data, please review our Privacy Policy Read.

• Your information is never sold to third parties.
• Your information is used solely for service delivery and legal compliance purposes.
• All data is protected with 256-bit SSL encryption.
• You have the right to view, correct, or delete your personal data.

11 Limitation of Liability

Onex Bed is not liable for the following:

• Betting disruptions caused by loss of internet connection.
• Failures or delays caused by third-party payment systems.
• Account damage resulting from the user's own negligence.
• Unexpected technical issues or server downtime.
• Personal claims for financial losses incurred through betting.

Onex Bed is committed to maintaining the highest standard of service. Should any temporary disruption occur, we sincerely apologize and resolving technical issues as quickly as possible remains our top priority.

12 Changes to Terms

Onex Bed reserves the right to modify, update, or remove these Terms & Conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

Users will be notified of significant changes by email or in-app notification. Continued use of the platform after any changes will be considered acceptance of the updated terms.