Data Protection Policy

Onex Bed Privacy Policy

We take your personal information very seriously. This privacy policy explains how Onex Bed collects, stores, and protects your data.

Last Updated: January 2026
How We We Protect

The Core Pillars of Data Protection at Onex Bed

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access your data.

Your Data Is Never Sold

Onex Bed never sells your personal information to third parties. Your data is used solely to provide our services.

User Controls

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Secure Servers

Our data servers follow internationally recognized security protocols and undergo regular security audits.

Restricted Access

Only authorized personnel can access your data, and only when strictly necessary.

Instant Notifications

In the event of a data breach, users will be notified within the timeframe required by law.

In Summary: Onex Bed takes your privacy seriously. We only collect the information we need, never sell it, and always keep it secure.

01 Introduction & Scope

Welcome to Onex Bed. This Privacy Policy This document explains how onex bed (https://onexbed.vip) collects, uses, and protects your personal information. This policy applies to our website, mobile app, and all other digital services.

Onex Bed believes that every user's personal data belongs to them. Our privacy policy is built to international data protection standards so you can use our platform with confidence. By using our services, you are deemed to have accepted this privacy policy.

We wrote this policy with Bangladeshi users in mind — keeping it simple, clear, and easy to understand. If anything is unclear, please reach out to our support team.

02 What Information Is Collected

Onex Bed collects different types of information for different purposes. The details are outlined below:

Information Provided at Registration

  • Full name, email address, and mobile number
  • Date of Birth (for age verification)
  • Address (City & Country)
  • Payment method details (bKash / Nagad / Rocket number)
  • Identity Verification Documents (for KYC)

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • A log of pages visited on the site
  • Session Duration & Activity
  • Information Collected via Cookies & Tracking Technologies
Data Type Purpose Mandatory
Name & Contact Information Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Payment Information Deposit & Withdrawal Process Yes
National ID / Passport KYC Verification Before Withdrawal
Device & IP Information Security & Fraud Prevention Automatic
Cookie Information Experience Improvement Optional

03 How Your Information Is Used

Onex Bed uses the information it collects for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To provide uninterrupted betting, casino games, deposit, and withdrawal services.
  • Security Verification: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: For resolving your complaints, questions, and issues.
  • Personalized Offers: To show you relevant bonuses and promotions based on your preferences.
  • Legal Obligations: To comply with applicable laws and regulatory authority requirements.
  • Service Improvement: To improve platform experience and functionality.
We never sell your data to advertisers or share it with third parties for marketing purposes without your consent.

04 Data Sharing Policy

Onex Bed keeps your information strictly confidential. However, limited data may be shared in the following specific circumstances:

  • Payment Processor: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
  • Legal Authorities: Information may be disclosed pursuant to a court order or a lawful request from a law enforcement agency.
  • Game Provider: Limited session data is used to run third-party game software.
  • Merger & Acquisition: In the event of a change in company ownership, the new owner will be bound by the same privacy policy.

Outside of the cases listed above, Onex Bed does not share your information with any third party. Strict non-disclosure agreements (NDAs) are in place with all partner organizations.

05 Cookies & Tracking

Onex Bed's website and app use cookies and similar technologies to enhance your browsing experience.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Helps remember your preferences such as language and theme.
  • Analytics Cookies: Used to understand which pages are most visited. Can be disabled from browser settings.
  • Marketing Cookies: To show you relevant offers. You can opt out at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

06 Data Retention Period

Onex Bed does not retain data longer than necessary. Retention periods are as follows:

  • Account Information: For as long as the account is active, and for 5 years after closure.
  • Transaction Records: Up to 7 years as required by law.
  • KYC Documents: 5 years after account closure.
  • Communication History: 3 years after a support ticket is closed.
  • Log Files: Automatically deleted after 90 days.
  • Cookie Information: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
Retention periods may be extended in cases of legal investigation or dispute resolution. Users will be notified to the extent possible in such cases.

07 Your Rights

As an Onex Bed user, you have the following rights over your own information:

Right to Access Your Data

You can request to see what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Data Portability

You have the right to receive your data in a machine-readable format.

Marketing Opt-Out

You may opt out of promotional emails or notifications at any time.

To exercise any of the rights listed above, please email our support team. We are obligated to respond to your request within 30 business days.

08 Protection of Minors

Onex Bed strictly prohibits registration by anyone under 18. Our privacy policy is specifically designed to protect the data of minors.

Date of birth is verified at registration, and KYC documents may be requested in suspicious cases. If a minor is found to have opened an account using false information, the account will be closed immediately and all deposited funds will be returned.

If you believe your child is using our platform, please contact our support team immediately. We will take prompt action.

09 Third-Party Services

Some third-party games and services are integrated into the Onex Bed platform. These services have their own privacy policies, which are beyond our control.

  • Game Provider: Third-party providers are used for Live Casino and slot games. Session data may be processed on their servers during gameplay.
  • Payment Gateway: Payment services such as bKash, Nagad, and Rocket operate under their own privacy policies.
  • Analytics Tools: Tools used to monitor platform performance may collect limited usage data.

We only work with trusted and verified partners, and maintain data protection agreements with all of them.

We recommend reading the privacy policy of any third-party service before using it.

10 Policy Updates

Onex Bed reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, advance notice will be provided via your registered email or in-app notification. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with the latest version of our privacy policy.

11 Get in Touch

For any questions, complaints, or data requests regarding the Privacy Policy, please contact our dedicated Privacy Team:

  • Email: [email protected]
  • Live Chat: Available 24/7 on the website and app
  • Response Time: Usually within 24–48 hours

For formal data protection requests, please send a detailed email. We are committed to responding within the timeframe required by law.

Need Help? Our 24/7 live chat is always available. You can also email us at: [email protected]
Our Our Commitment

What We Do to Keep Your Data Safe at Onex Bed

SSL Protection
256-bit
Your Data Is Never Sold
Never
24/7 Support
Always Here for You
User Controls
Full Control
Licensed
International Standards
KYC Verification
Secure Identity
General FAQ

Frequently Asked Questions About the Privacy Policy

No, onex bed never sells your personal data to third parties. Your information is used solely to provide services and ensure security. This is a core commitment we do not compromise on.

Closing your account will deactivate your profile data. However, transaction and KYC records are retained for a set period as required by law (typically 5–7 years), after which they are permanently deleted.

We use 256-bit SSL encryption, secure servers, and strict access controls. Regular security audits are conducted, and international data protection protocols are followed.

Click the "Unsubscribe" link at the bottom of any marketing email, or let our support team know. You can also request this via live chat. Changes take effect within 72 hours of opting out.

A copy of your National ID (NID), passport, or driving license is typically required. In some cases, a utility bill or bank statement may also be requested as proof of address. All documents are stored securely in encrypted form.
Get Started Safely

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Your privacy is our priority. Enjoy betting and casino games in a secure environment — with complete transparency.

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